Service that keeps you ready

Professional support for reliable power

Services across the generator lifecycle

Olympian Service Portfolio

From initial planning through aftermarket support, Olympian works alongside customers at every stage of their power journey. We apply our engineering expertise to identify the right power solution for each application. Our team provides guidance across sizing, site planning, installation, startup and commissioning.

Throughout the equipment lifecycle, Olympian-trained and certified technicians deliver maintenance, testing, troubleshooting, and repair services that help keep your power system ready when it matters most.

planning & engineering

Planning & Engineering

  • Product selection
  • Generator sizing support
  • Engineering solutions, including site specifications, foundations and conduit location
installation & startup

Installation & Startup

  • Site prep and installation
  • Installation verification, including isolation pads, vents and sensors verification
  • Startup
  • Commissioning
maintenance & testing

Maintenance & Testing

  • Preventive maintenance
  • Equipment inspections
  • Fluid checks and analysis
  • Oil and filter changes
  • Cooling system inspections
  • Battery and charging system checks
  • Diesel and fuel polishing
  • Power bank testing
  • Controller and ATS testing
troubleshooting & repairs

Troubleshooting & Repairs

  • Troubleshooting
  • Parts and repairs
  • Upgrades

Planned Maintenance Agreements

Olympian’s Planned Maintenance Agreements provide scheduled generator maintenance services for customers across North America. Designed to simplify maintenance planning, these agreements help reduce the risk of unexpected downtime, improve maintenance cost forecasting, and keep generator sets always ready.

Ongoing Support for Reliable Performance

 

  • Quarterly inspections: Comprehensive inspections of the generator set and Automatic Transfer Switch (ATS), including fluid level and condition checks and detailed service reports.
  • Annual maintenance visits: Oil changes; cooling system checks; battery and charging system inspections; oil, fuel, and air filter replacements; and detailed service reports.
Olympian Service and Support

Need service support? We're here to help

Connect with Olympian’s service team to schedule generator maintenance, request expert technical support, or explore our planned maintenance agreements designed to keep your power systems performing reliably.

If your Olympian diesel or gas generator set was manufactured before 2025, it is considered legacy equipment. Our team can connect you with the right service provider for operational guidance, planned maintenance, and ongoing product support.

Olympian Expert Technicians

Expert technicians you can count on

Get best-in-class service, trained and certified by Caterpillar, with the highest quality and safety standards. Our Olympian service technicians deliver the expertise and support you need to protect uptime, ensure equipment reliability, and extend generator life.

VisionLink

VisionLink™ Condition Monitoring

VisionLink™ gives you remote access to key generator data from your desktop or mobile device, enabling condition monitoring and greater visibility into genset performance and utilization. Through Olympian’s connected services, VisionLink helps identify potential issues early, optimize maintenance planning, and reduce unplanned downtime. The result is more informed service decisions, greater power system readiness, lower operating costs, and reliable power when you need it most.

Services Fluid Analysis

S·O·S℠ Fluid Analysis

Explore S·O·S℠ Services to learn how fluid analysis of oil, coolant, and fuel can help prevent unexpected failures and unplanned downtime.

Caterpillar’s proprietary testing processes, developed by in-house experts, meet rigorous industry standards and are supported by ISO 9001-certified corporate laboratories, ensuring fast turnaround times and expert interpretations.